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Privacy Policy

1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. Detailed information on data protection can be found in the privacy policy listed below this text.

Data Collection on This Website

Who is responsible for data collection on this website-
The data processing on this website is carried out by the website operator. You can find their contact details in the section "Information on the responsible entity" in this privacy policy.

How do we collect your data-
Your data is collected, on the one hand, when you provide it to us. This may include data that you enter into a contact form. Other data is collected automatically or after your consent when you visit the website by our IT systems. This is mainly technical data (e.g., internet browser, operating system, or time of page access). The collection of this data happens automatically as soon as you enter this website.

What do we use your data for-
Some of the data is collected to ensure the website is provided without errors. Other data may be used to analyze your user behavior.

What rights do you have regarding your data-
You have the right to receive information about the origin, recipient, and purpose of your stored personal data at any time and free of charge. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. You also have the right, under certain circumstances, to request the restriction of processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

If you have any questions about data protection, you can contact us at any time.

Analytics Tools and Third-Party Tools

Your browsing behavior may be statistically evaluated when you visit this website. This happens mainly with so-called analytics programs. Detailed information on these analytics programs can be found in the following privacy policy.

2. Hosting

External Hosting

This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster's servers. This may include, in particular, IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses, and other data generated via a website.

The use of the hoster serves the purpose of fulfilling contracts with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of a secure, fast, and efficient provision of our online offer by a professional provider (Art. 6(1)(f) GDPR).

Our hoster will only process your data to the extent necessary to fulfill its performance obligations and will follow our instructions regarding this data.

We use the following hoster:
Company name: Valky Tech UG
Company register number: [TBA]
Address: Rahlstedter Bahnhofstr. 27-29, 22143 Hamburg
Email: contact@valkytech.com
Web: https://valkytech.com/

Data Processing Agreement

We have concluded a data processing agreement (DPA) with the provider mentioned above. This is a contract required under data protection law which ensures that the provider processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

3. General Information and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmission over the Internet (e.g., communication by email) can have security gaps. Complete protection of data from access by third parties is not possible.

Information on the Responsible Entity

The responsible entity for data processing on this website is:

UEBEX GmbH
Headquarters:
Rahlstedter Grenzweg 9
22143 Hamburg
Germany

Managing Director
Tobias Neumann

Registered office & commercial register:
Amtsgericht Hamburg HRB 127651
VAT ID: DE815439096

Phone: +49 40 609 45 54 80
Email: sales@uebex.com

The responsible entity is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Storage Duration

Unless a more specific storage period is stated in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, deletion will take place after these reasons cease to apply.

Specific Data Retention Periods:

  • Contact inquiries: 3 years from last contact
  • Server logs: 30 days
  • Newsletter data: Until unsubscription

Notice Regarding Data Transfer to the USA and Other Third Countries

We use, among other things, tools from companies based in the USA or other third countries that are not considered safe under data protection law. If these tools are active, your personal data may be transferred to these third countries and processed there. We point out that an adequate level of data protection comparable to the EU cannot be guaranteed in these countries. For example, US companies are obliged to provide personal data to security authorities without you, as the data subject, being able to take legal action against this. It cannot therefore be ruled out that US authorities (e.g., intelligence services) may process, evaluate, and permanently store your data located on US servers for surveillance purposes. We have no influence on these processing activities.

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You can revoke a consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and to Direct Advertising (Art. 21 GDPR)

If data processing is based on Art. 6(1)(e) or (f) GDPR, you have the right at any time to object to the processing of your personal data for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms or the processing serves the assertion, exercise, or defense of legal claims (objection pursuant to Art. 21(1) GDPR).

If your personal data are processed for direct advertising purposes, you have the right to object at any time to the processing of personal data concerning you for such advertising; this also applies to profiling insofar as it is related to such direct advertising. If you object, your personal data will subsequently no longer be used for direct advertising purposes (objection pursuant to Art. 21(2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged infringement. The right to lodge a complaint exists without prejudice to any other administrative or judicial remedies.

The competent supervisory authority for our company is:
Der Hamburgische Beauftragte für Datenschutz und Informationsfreiheit
Ludwig-Erhard-Str. 22, 20459 Hamburg
Email: mailbox@datenschutz.hamburg.de

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of data to another controller, this will only be done insofar as it is technically feasible.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the browser's address line changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, Deletion, and Correction

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of the data processing, and, if applicable, a right to correction or deletion of this data. For this purpose as well as for further questions about personal data, you can contact us at any time.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
  • If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request the restriction of processing of your personal data instead of deletion.
  • If you have lodged an objection pursuant to Art. 21(1) GDPR, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests prevail, you have the right to request the restriction of processing of your personal data.
  • If you have restricted the processing of your personal data, these data may be processed - apart from their storage - only with your consent or for the assertion, exercise, or defense of legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

4. Data Collection on This Website

Cookies

Our Internet pages use so-called "cookies." Cookies are small text files and do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or automatic deletion by your web browser takes place.

In some cases, cookies from third-party companies may also be stored on your device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g., cookies for processing payment services).

Cookies have various functions. Numerous cookies are technically necessary because certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies serve to evaluate user behavior or display advertising.

Cookies that are required to carry out the electronic communication process (necessary cookies) or to provide certain functions you want (functional cookies, e.g., for the shopping cart function) or to optimize the website (e.g., cookies to measure web audience) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies has been requested, the cookies in question are stored exclusively on the basis of this consent (Art. 6(1)(a) GDPR); the consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be limited.

Insofar as cookies are used by third-party companies or for analysis purposes, we will inform you separately within the framework of this privacy policy and, if necessary, request your consent.

This website uses cookies. We use cookies to personalize content and ads, to provide social media features, and to analyze our traffic. We also share information about your use of our website with our social media, advertising, and analytics partners. Our partners may combine this information with other data that you have provided to them or that they have collected in the context of your use of the services.

Cookies are small text files that websites use to make the user experience more efficient.

According to the law, we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

This site uses different types of cookies. Some cookies are placed by third parties that appear on our pages.

You can change or revoke your consent at any time from the cookie declaration on our website.

Learn more in our privacy policy about who we are, how you can contact us, and how we process personal data.

Please provide your consent ID and the date if you contact us regarding your consent.

Your consent applies to the following domains: hd.uebex.com

Your current status: Not set.
Your consent ID: Not available.
Consent date: Not available.

Change Consent

The cookie declaration was last updated on 21.01.26:

Necessary (3)

Necessary cookies help make a website usable by enabling basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Name Provider Purpose Maximum Storage Duration Type
CookieConsent Website Saves the user's consent status for cookies on the current domain. 1 year HTTP cookie
rc::a Google This cookie is used to distinguish between humans and bots. This is beneficial for the website in order to generate valid reports on the use of the website. Persistent HTML local storage
rc::c Google This cookie is used to distinguish between humans and bots. Session HTML local storage

Preferences (1)

Preference cookies enable a website to remember information that influences the way the website behaves or looks, such as your preferred language or the region you are in.

Name Provider Purpose Maximum Storage Duration Type
pll_language hd.uebex.com This cookie is used to determine the visitor's preferred language and set the language accordingly on the website, if possible. 1 year HTTP cookie

Statistics (4)

Statistics cookies help website owners understand how visitors interact with websites by collecting and reporting information anonymously.

Name Provider Purpose Maximum Storage Duration Type
_ga Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years HTTP cookie
_ga_# Google Collects data on how many times a user has visited a website, as well as data for the first and most recent visit. Used by Google Analytics. 2 years HTTP cookie
_gat Google Used by Google Analytics to throttle request rate. 1 day HTTP cookie
_gid Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day HTTP cookie

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files that your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources.

The collection of this data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website - for this purpose, the server log files must be recorded.

Contact Form

If you send us inquiries via the contact form, your details from the inquiry form including the contact data you provide there will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass this data on without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR if your request is related to the fulfillment of a contract or is required to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in effectively handling the inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if requested.

The data you enter in the contact form will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory statutory provisions - in particular retention periods - remain unaffected.

Inquiry by Email, Telephone, or Fax

If you contact us by email, telephone, or fax, your inquiry including all personal data resulting from it (name, inquiry) will be stored and processed by us for the purpose of handling your request. We do not pass this data on without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR if your request is related to the fulfillment of a contract or is required to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in effectively handling the inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if requested.

The data you send to us via contact inquiries will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

5. Analytics Tools and Advertising

Google Tag Manager

We use Google Tag Manager. Provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Tag Manager is a tool that helps us integrate tracking or statistics tools and other technologies into our website. Google Tag Manager itself does not create user profiles, does not store cookies, and does not perform independent analyses. It only serves to manage and display the tools integrated via it. However, Google Tag Manager does collect your IP address, which may also be transferred to Google's parent company in the United States.

The use of Google Tag Manager is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in quick and uncomplicated integration and management of various tools on its website. If consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR; consent can be revoked at any time.

Google Analytics

This website uses functions of the web analytics service Google Analytics. Provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior of website visitors. The website operator receives various usage data, such as page views, time spent on the site, operating systems used, and the origin of the user. This data may be summarized by Google in a profile that is assigned to the respective user or their device.

Furthermore, we can use Google Analytics to record your mouse and scroll movements and clicks. In addition, Google Analytics uses various modeling approaches to supplement the recorded data sets and uses machine learning technologies for data analysis.

Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). The information collected by Google about the use of this website is usually transferred to a Google server in the USA and stored there.

The use of this analytics tool is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its web offer and its advertising. If consent has been requested (e.g., consent to the storage of cookies), processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR; consent can be revoked at any time.

Data transfer to the USA is based on the Standard Contractual Clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

Google Analytics Opt-Out

Disable Google Analytics

Browser plugin
You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout-hl=de.

More information on how Google Analytics handles user data can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245-hl=de.

Storage Duration

Data stored by Google at the user and event level linked to cookies, user identifiers (e.g., User ID), or advertising IDs (e.g., DoubleClick cookies, Android advertising ID) are anonymized or deleted after 14 months. Details can be found at: https://support.google.com/analytics/answer/7667196-hl=de

6. Plugins and Tools

Google Web Fonts

This site uses so-called web fonts provided by Google for uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache to display text and fonts correctly.

For this purpose, the browser you use must connect to Google's servers. This informs Google that this website was accessed via your IP address. The use of Google Web Fonts is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the uniform display of the typeface on its website. If consent has been requested (e.g., consent to the storage of cookies), processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR; consent can be revoked at any time.

If your browser does not support web fonts, a standard font from your computer will be used.

More information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy-hl=de.

Google reCAPTCHA

We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on this website. Provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

reCAPTCHA is used to check whether data entry on this website (e.g., in a contact form) is done by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g., IP address, time spent on the website, or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place.

The storage and analysis of the data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its web offers from abusive automated spying and from spam. If consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR; consent can be revoked at any time.

Further information about Google reCAPTCHA can be found in the Google privacy policy and Google terms of use at: https://policies.google.com/privacy-hl=de and https://policies.google.com/terms-hl=de.

7. eCommerce and Payment Providers

Processing Data (Customer and Contract Data)

We collect, process, and use personal data only to the extent necessary to establish, structure, or change the legal relationship (inventory data). This is done on the basis of Art. 6(1)(b) GDPR, which permits the processing of data to fulfill a contract or pre-contractual measures. Personal data about the use of this website (usage data) is collected, processed, and used only to the extent necessary to enable the user to use the service or to bill it.

The collected customer data will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

8. Newsletter, Data Processing

When you subscribe to our newsletter, your name and email address are processed for registration. To provide you with targeted information, we also collect and process, if you voluntarily provide this data, the company you work for, its industry, and your gender. The storage and use of this data takes place for the duration of the newsletter subscription.

Your consent is essential for sending our newsletter in accordance with Art. 6(1)(a) GDPR. The "double opt-in" procedure is used. After you sign up for our newsletter on the website, you will receive an email in which you must confirm the newsletter registration via a link. This ensures that the email address belongs to you and that no one has registered with someone else's email address. We may also send you advertising messages if you are our customer and you have not objected to the use of your email address for direct advertising.

You can unsubscribe from our newsletter at any time and thereby object to the further use of your email address for advertising purposes. An unsubscribe link is included in every newsletter. You can also contact us directly at the following email address to unsubscribe: sales@uebex.com

We or a notification tool used by us logs every registration. This is necessary to prove the legally correct registration process. This includes the time of registration, the time of confirmation, and your IP address. In addition, it is also logged if you make changes to your stored data.

The sending of our newsletters is carried out using the dispatch service function of the WordPress content management system. Standard technologies are used that allow the interactions in the newsletter to be measured (e.g., opening the email, clicked links). This requires browser cookies to be set. These data are used for general statistical evaluations as well as for optimization and further development of content and customer communication.

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